Title VI Notice to the Public 2017.pdf

Title VI  Procedure7-2017.pdf

WHAT IS CARS?

CARS is a shared-ride transportation program.  Sharing means that you may sometimes have to leave home a little earlier or wait a little longer for your trip home so that trips can be co-ordinated.  Transportation is provided between the hours of 8 a.m. to 4 p.m., Monday through Friday.

WHO IS ELIGIBLE?

Everyone is eligible to use this transportation, providing you are registered with the CARS office.  Registration forms can be picked up at the CARS office or call for information.

HOW DO I GET-A-RIDE?

Scheduling a ride by calling  242-CARS (2277), or 1-800-348-CARS (2277) 24 to 48 hours in advance of the needed transportation.  Calls will be accepted 8 a.m. to 4 p.m., Monday through Friday. If you wait until the day before your appointment, you only have until noon to make any arrangements or changes for the following day. If you have an appointment on Monday, you must call no later than noon on Friday, since Monday is our next working day.

WHAT INFORMATION MUST I PROVIDE WHEN I CALL?

  1. Your name
2. Your pick-up address
3. Your phone number
4. Your destination
5. Your appointment time
6. Your estimated finish time
7. Method of payment
8. Your physical condition - i.e. confined to wheelchair, blind
     or visually handicapped
9. Escort accompaniment (minor or disabled)

NOW WHAT HAPPENS!

DAY OF SCHEDULED TRIP

Be ready at least one half hour before you are scheduled to be picked up. 

Have exact amount of fare ready to pay driver when you board the vehicle, if you owe. Some trips do not require payment.

Driver will wait 5 minutes. If you do not appear, the driver will leave and mark you a No Show.

If you are unable to make a scheduled trip, cancellation of trip is required 3 hours prior to appointment time.

If you fail to appear for three scheduled trips, your services may be suspended.

MJAAA FARE STRUCTURE

The fee can be determined when the client calls to make transportation arrangements.

Fares for Senior Citizens are subsidized by the PA Lottery.

CARS 1-800-348-2277  or 717-242-2277

Email: cars@mjaaa.com  

 

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Mifflin-Juniata Area Agency on Aging, Inc. - 249 West 3rd Street,  Lewistown, PA 17044 - (717) 242-0315 or Toll Free in PA 1800-348-2277 Send questions or comments about website to mifjunconf@mjaaa.com